If I Have Already Submitted the Ff Claim Form, When Will My Rewards Post?

Related FAQ

• How Do You Know That I Generated This Violation Or Toll?

  This notice was sent based upon information provided to Alamo Rent A Car, as the registered owner of the vehicle, from a municipality or toll road authority. The information - based on the date, time and vehicle - indicates that you were the renter.

• Am I Able to Request Miles Or Point Rewards After My Rental is Completed?

  Requests for rewards are permitted up to six months following the rental end date.

• Am I Able to Earn Rewards Or Frequent Flier Miles for My Rentals?

  You can earn rewards for qualifying rentals with Alamo in: US, Canada, United Kingdom, Ireland, France, Germany, The Netherlands

• Is There a Fee for an Additional Driver?

  Any additional driver (including a spouse or domestic partner) will pay a daily fee; this fee will vary and averages $12 a day.

• Why Have I Received a Letter Directly From Local Authorities About a Violation Or Toll?

  In some locations, Alamo works with local authorities to transfer liability for violations and tolls to the responsible car rental customer. When this occurs, customers pay for their violations or tolls directly to the local authorities. However, our standard administrative fee…