If I Used a Nordstrom Note to Make My Purchase, How Will I Be Refunded?

You will be mailed a Gift Card for the Note balance.

Related FAQ

  • Is Everything From Nordstromrack.com Returnable?

    Yes! You can return any item you purchase at nordstromrack.com within 45 days of the original ship date. Just be sure you have not worn or altered it. Eligible returns will be credited to your original form of tender, or to a Gift Card (Gift Cards cannot be redeemed for cash un…

  • What is the Difference Between the Merchandise Offered At Nordstromrack.com and HauteLook?

    While you’ll find complementary brands at nordstromrack.com and HauteLook, each online store offers something different and exciting. At nordstromrack.com, you’ll discover a deeper inventory of the latest women’s, men’s and kids’ styles. HauteLook’s flash sale events give you l…

  • What Payment Types are Accepted at Nordstrom Rack?

    Nordstrom Rack accepts Visa, MasterCard, American Express, and Discover cards issued within Canada, Australia, and the United States, PayPal, Nordstrom Visa®, Nordstrom Card, Nordstrom, Nordstrom Rack and HauteLook Gift Cards, Nordstrom Notes, and account credits.

  • Do I Have to Pay for Return Shipping?

    You’ll be charged for return shipping only if you return by mail. This includes orders placed with standard, next business day and two-business day shipping. Returns to Nordstrom Rack stores are always free. The return shipping fee for mail-in returns is $5.95 for the US, $10.9…

  • Can I Return a Gift Purchased Online From Nordstrom Rack Or Hautelook?

    Yes. Gift recipients may return eligible gift items to a Nordstrom Rack store. In-store gift refunds will be issued as a Nordstrom Gift Card, redeemable online and in-store at Nordstrom and Nordstrom Rack, and on HauteLook.com.

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