If My Item Lost Or Damaged During Shipping, What Can I Do?

Please contact Customer Service at 1-800-645-1030, 7 days a week from 8am-12am EST. Puritan's Pride's International number is 001-631-244-1290.

Related FAQ

  • How to Return a Product From a Vendor Drop Ship Partner？

    Products purchased through the Vendor Drop Ship program must be sent back to the vendor's fulfillment location within 30 days of the product's ship date. This can be easily accomplished by using the provided label found at the bottom of your packing slip. Attach this label to y…

  • What is the Detail Domestic Shipping Policy Of Puritan's Pride?

    Domestic Shipments on orders of less than $49 have a base rate of $3.95. Orders of $49 and over qualify for free standard shipping.^ (Qualifying amount must be met after any promotion or discount is applied.). Faster delivery options are available for an additional charge. See …

  • How to Search for Products On Puritan's Pride.com?

    Simply type in the name or product number of the product that you are searching for into the search box at the top left of this page. Then, click "Go". You will then see a list of products relating to your query. Click on any of the links to see more details about that item and…

  • If I Want to Cancel My Order At Puritan's Pride, How to Do It?

    If you wish to cancel your order after it has been placed, please call 1-800-645-1030 and choose option 2 for Customer Service. We have the ability to cancel an order up to 20 minutes after it’s been placed.

  • How to Edit My Order On Puritan's Pride.com?

    If you wish to edit or change your order after it has been placed, please call 1-800-645-1030 and choose option 2 for Customer Service. Puritan's Pride has the ability to edit an order up to 20 minutes after it’s been placed.

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