If My Order Arrives Damaged, What Can I Do?

Please save the original packaging and damaged goods and contact TVStoreOnline at 1-248-888-7510 or you can email TVStoreOnline at [email protected]

TVStoreOnline accepts returns postmarked within 15 days from the date your package is delivered to you, from TVStoreOnline.  

  • Returns must be received unworn, unwashed, not dried in the dryer and in new condition.   
  • Briefs and Underwear items may not be returned or exchanged.
  • Items returned with makeup, deodorant, perfume, or similar product stains will be shipped back to you and are subject to additional shipping costs.
  • Items that smell strongly of smoke, are covered in pet/human hair or have the size/tag cut or torn out are not returnable under any circumstance.

Refunds are issued to the original form of payment within 7 to 14 business days of receiving your return. The buyer is responsible for ALL shipping & handling fees for items returned to us. TVStoreOnline does not refund shipping fees.

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