InkGrabber Support Center
Find InkGrabber helps, faqs and knowledge base quickly
What is the Shelf Life Of the Cartridges?
1-3 years depending on the cartridges.
How Do I Know When My Order Has Been Shipped?
Once your order has been shipped, you will automatically receive an email with your tracking information. If you do not receive this e-mail it does not mean the package has not shipped. Your e-mail client may have blocked their e-mail address in a spam folder.
What are the Shipping Charges of InkGrabber?
Orders under $75 in the U.S. is just $4.95 flat rate. Shipping is Free on orders over $75 in the U.S. If you live outside the contiguous U.S. InkGrabber may call you to cover the extra freight costs... as some shipments to Alaska, Hawaii and Puerto Rico can get quite expensive. Shipping to Canada is $8.95 flat rate.
What If I Do Not Own a Credit Card?
That’s ok! InkGrabber accepts paypal and money orders. Please contact InkGrabber so they may process your order by phone. 877-INK-GRABBER.
How Does InkGrabber Ship?
Shipping methods depend on the size and weight of your order. InkGrabber generally uses FedEx for large orders and commercial packages. DHL/USPS are used for most Residential shipments and shipments going outside of the continental U.S. (i.e. Alaska, Guam, Hawaii & Puerto Rico).
What is the Normal Delivery Time?
- If you are located within the U.S. and your package is under 2 lbs. it normally takes 3-5 business days.
- If you’re located in the U.S. and your package is over 2 lbs. it normally takes 3-7 business days.
- If the order is shipping to Canada, it can take 10-14 business days.
Why are There Duplicate Orders?
InkGrabber has protection built in for this that will not allow you to create a duplicate order within 5 minutes of the original purchase. If this happens it's because the “Thank You / Order Confirmation” page has been refreshed after the 5 minute time limit. Please call or e-mail InkGrabber to have the duplicate order cancelled.
What is the Return Policy of InkGrabber?
You can return any product for Refund within 90 Days or purchase or Exchange within 365 days of the original purchase date.
Also, you can visit InkGrabber Official Website to get more helps, faqs and knowledge base.
About InkGrabber
Inkgrabber.com provides the best deals and prices on ink cartridges, toners, ribbons, and printer supplies. With over 70 years of experience in the printer and office supply industry and over 10 years with Inkgrabber.com, we have found the highest quality cartridge and ink producers from around the world. So you can be confident that you are getting the absolute best possible supplies for your printer, which also go through rigorous testing before being shipped to ensure a superior product. Having such a varied selection of the top rated manufacturers allows Inkgrabber to not only provide reliable products, but also guarantees the absolute lowest prices on all replacement components for your printing system.
One of the most common misconceptions with online business today is that they don't care. For us, that couldn't be further from the truth. We're a family run business and rely on the repeat business of our customers. Please give us the opportunity to address any issues, concerns and/or questions regarding our prices, quality, awards, certifications, delivery time, etc. Give our friendly customer service the opportunity to prove to you that every single customer is important to us and vital to our success. We train our staff to treat our customer like family and we think you'll be surprised at how much we care. We're different then the competition and we'll prove it to you!