Is Coolglow.com a Secure Website?

Cool Glow places great importance on customer privacy and security. Strict standards are in place to ensure that all processed information is confidential. They exceed industry standards and are backed by the Better Business Bureau and additional security portals. Please email them at info@coolglow.com or call them at 888.909.4569 if you have any additional concerns. They want to ensure that all customers are confident when placing an order.

Related FAQ

  • When Will I Get My Products?

    The shipment of your products depends on the shipping option you select. For ground shipments, you will receive in-stock items in approximately 5-7 business days. For faster delivery, you can choose rush production (standard production is 48 hours) and/or expedited shipment.

  • What is the Difference Between the Supreme Led Foam Stick Batons and the Premium?

    The Supreme batons are a higher quality and have more LED functions than the Premium foam sticks. The Supreme batons are 16 inches long and 1.8 inches in diameter, while the Premium batons are 18 inches long and 1.5 inches in diameter. The Premium batons have 3 flashing functio…

  • Do I Get Cheaper Pricing If I Buy More Products?

    Yes, the more products you buy the better the pricing.

  • How Do I Get Free Shipping?

    You are eligible for free ground shipment when you spend more than $65.00. If you choose another promotion for your order (i.e., coupon discount or free product), free shipping will not apply. Free shipping is not available for Hawaii and Alaska.

  • Can I Get Products By Tomorrow? Do You Offer Rush Shipments?

    Yes, Cool Glow offers various expedited shipping options. If your order is placed before 2 p.m. CST, you can select the rush production option (at an additional cost) and select overnight shipment for next day delivery. 

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