Is It Safe to Use My Credit Card for Shopping On MassGenie?

Related FAQ

• I Committed to a Power Deal. Will My Order Be Shipped Immediately?

  Your order will be shipped only when the Power Deal is successful. You’ll get a notification email if you’re one of the winning buyers of a Power Deal.

• The Item I Ordered Was Damaged During Shipping.

  Please contact the seller directly for any complaints about your orders (contact information can be found on the seller’s About Us page). The seller will coordinate with the courier and file a claim as needed.

• Can MassGenie Ship to PO Boxes or APO/FPO Addresses?

  This is up to individual MassGenie sellers. Contact the seller directly for questions on shipping to PO boxers or APO/FPO addresses.

• What Happens When a Successful Power Deal Ends?

  The lowest sell price in a Power Deal is awarded to the Buyers who joined the Power Deal first and continues in a FIFO (first in, first out) manner until the entire inventory allocated for the Power Deal is dispersed.

• How Does MassGenie Calculate Shipping Charges?

  MassGenie sellers set their own shipping charges. When MassGenie calculates the price for a Power Deal, both the product price and the pre-calculated shipping rate are included in the total price.