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Related FAQ

• How Do I Get In Contact With a Seller?

  Cratejoy is home to thousands of subscription boxes, all put together by individual sellers & shops. If you have a question about a box or product, it’s best to reach out to the seller first, as they will have the most relevant information, and will be able to answer your …

• Who Can View My Wishlist?

  Anyone who follows your wishlist link, whether they have a Cratejoy account or not, can view the wishlist!

• How Do I Make Changes to My Subscription Before My Next Box Ships?

  There are a number of reasons why you might want to make changes to your subscriptions before your next box ships. There are a number of reasons why you might want to. Perhaps you want to change size, color, or theme options of your box before receiving the next month’s order. …

• How Do Prepaid Subscriptions Work?

  Sellers will sometimes offer the option for prepaid subscriptions, which allow you to pay for several subscription renewals and shipments up front. This usually results in paying less on a per month basis than if your subscription renewed normally each term. Since the entire pr…

• I Wrote a Review, Why Hasn’t It Shown Up Yet?

  Cratejoy will manually moderate and approve all reviews to prevent spam and abuse. Cratejoy will try to get all reviews approved within 24 hours of submission.