Is My Order Confirmed? Where Can I Find Confirmation Details?

Related FAQ

• Can I Change the Delivery Address After I’ve Placed My Order?

  Yes, you can. However, it must be changed before your order is confirmed. Please note that you will only be able to change the address if the logistics partners can deliver to the revised address.

• Do I Need a Tata CliQ Account to Be Able to Shop?

  Yes. You need an account to be able to shop on Tata CLiQ. However, as a member you can enjoy a truly personalized experience without the hassle of entering your details every time you shop from our site. Sign up is very easy, you can shop by simply entering your email ID and de…

• I Was Asked to Pay an Excess Amount By the Logistics Company. What Should I Do?

  If you are being asked to pay more than the COD amount on your invoice, please don't accept the order. TataCliq will investigate the matter and either deliver your order again, or issue a full refund.

• Will the Logistics Partner Call Me Before Delivering My Order?

  No. However you will receive an SMS alerting you that your order is out for delivery. You can also track your order here.

• How Can I Modify an Order That I’ve Already Placed?

  Unfortunately, you can’t modify an order once it has been placed. However, we understand that you may change your mind. You can cancel an order after you’ve placed it. Make sure you do this before the seller has processed it and place a new order with the correct address. To ca…