Is Shipping Free?

Free standard shipping is provided by Daniel Wellington when purchasing a timepiece.

Placing an order containing only accessories – no timepiece(s) – may be subject to an additional shipping cost (depending on your subtotal amount) and will be displayed in your total at checkout.

Express shipping options are available for US customers at an additional cost.

Related FAQ

  • What Type Of Battery Does Daniel Wellington Use?

    All the watches are fitted with a standard silver oxide button cell battery readily available at most watchmakers and/or jewelers.

  • How Do I Know Whether My Daniel Wellington is Authentic?

    To ensure the authenticity of a Daniel Wellington timepiece, it must be purchased directly from our website or from an authorized Daniel Wellington retailer. If purchasing from e-commerce platforms such as eBay and Groupon or an unauthorized third party vendor on Amazon, there …

  • Can I Change My Delivery Address?

    If you wish to make a change in your delivery address, please contact Daniel Wellington and Daniel Wellington will do our best to assist you in this matter. In the event Daniel Wellington is unable to process the address change directly on our system, usually, because the packa…

  • How Do I Track My Order Online?

    Within 1-2 business days of placing your order, after it has been scanned at a UPS Sorting Facility, you will receive an e-mail from UPS containing your package’s tracking information.

  • Can I Wash My Watchband?

    Leather watchbands – Daniel Wellington does not recommend you to wash the leather wristband. Exposure to water can dry the leather and possibly cause damage to the wristband. However, a local watchmaker or watch retailer may have cleaning products specifically designed for leat…

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