Is That Possible for Me to Order Replacement Parts From Costway?

Related FAQ

• How Do I Cancel My Costway Order?

  Please send the cancel request to service@costway.com in the same day that the order is placed. Costway will cancel it for you freely. If the order has already been shipped out, you have to pay recall cost to stop the delivery if you still want to cancel the order.

• When Will My Order Be Shipped Out By Costway?

  Once Costway receive your order, they will process it in the same day and send out the item in the second day from Monday to Friday. Saturday's orders will be sent out together with Sunday's orders.

• What is the Warranty Of My Item?

  All  items come with a 3-month warranty from the date when the items are bought. Costway will cover any cost occurred due to item quality issue.

• How Do I Return the Item?

  If the item has any quality issue, you can contact Costway to return the item back for a full refund. If you do not want to keep the item without any quality problem, you have to pay for the shipping cost to return it back for a refund. The shipping cost is for sending the item…

• How Do I Contact Costway In Regard to My Order?

  Whatever happens to your order, you can contact Costway freely via Emails sent to service@costway.com. It will be highly appreciated if you can provide Costway with any order information for Costway to check the order details, such as order number, receiver's name and tracking …