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Related FAQ

• How Do I Find a Product's Style Number?

  Old Pueblo Traders' styles can be searched by Catalog Alias (Example: 3C1-16A) or by an Item # that may appear on your order confirmation and/or invoice (Example: H205). Please note: 76915 is an overall company identifier and not a product number. If you have trouble locating a…

• Will I Get an Order Confirmation From Old Pueblo Traders?

  You will receive an email order confirmation from us. Please enter your email address correctly to ensure you receive your order confirmation.Old Pueblo Traders would suggest adding Old Pueblo Traders to your address book to be certain you properly receive all notifications.

• How Can I Phone/ Fax/ Mail an Order?

  If you prefer to order off-line, your order is always welcome 24 hours a day, 7 days a week. For faster phone service, call Order Line at 1-800-362-8410 or fax your completed order form to Fax Line Old Pueblo Traders at 1-800-755-7557.

• How Can I Change Or Cancel My Order at Old Pueblo Traders?

  You are able to change or cancel your order after you place it only if the order has not been picked and packed for shipping. If you would like to make a change, call Customer Service at 1-800-362-8410 or 1-888-430-5711. Please have your order number available. 

• When Will I Receive My Order From Old Pueblo Traders?

  Old Pueblo Traders ships in stock items within 24 hours of receipt. Allow 4-7 business days for delivery excluding holidays. In addition to the regular delivery, there are several options to choose from: 3-Day Delivery is available for an additional $8.99 per address.  Ne…