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Related FAQ

• What Payment Methods are Accepted of VolumeRate?

  VolumeRate primarily uses PayPal to process secure online payments. In addition, VolumeRate accepts MasterCard, VISA, and bank transfer.

• Can I Change My Default Address, Email, and Name?

  The default information (email, forum username, primary mailing address) cannot be changed after account registration. A second VolumeRate account can be created with the new information.

• Why Was My Order Cancelled and My Payment Refunded?

  Possible reasons for refunding money are:PayPal's account name and address do not match your order's shipping address, and there is no response when we contact you.The products you ordered are out of stock. If VolumeRate cannot contact you within 5 days after VolumeRate receive…

• How are Customs and Taxes Issues Handled of VolumeRate?

  Customs and import duties including any taxes, tariffs or item seized, are the sole responsibility of the customer. Items shipped from VolumeRate's warehouse and other international warehouses are not subject to export taxes.VolumeRate's common airmail delivery service does not…

• Where is the Product Shipping From?

  All products on VolumeRate's website are shipped from China.