Is There a Customer Service Phone Number I Can Call?

Related FAQ

• Do I Have to Pay to Bring a Carry-on Bag?

  Frontier Airlines' fares include one free personal item (a personal item must be able to be stowed under the seat in front of you). Carry-on baggage is not included in your fare. You can purchase carry-on baggage at the time of booking and after booking.

• What are the Sizes and Weight Limits for Bags?

  Personal Items: Personal items can be no larger than 14” tall, 18” wide, and 8” long. Personal items must  fit under the seat in front of you. Think purses, totes, computer bags, briefcases, diaper bags, and kids backpacks!Carry-On Baggage: Carry-On Bags can be no larger t…

• Can I Cancel My Reservation?

  Within 24 hours of purchase: All tickets may be cancelled for a full refund up to 24 hours after the time of purchase (Note: Tickets purchased within 7 days of travel will be held as credit and are subject to the $99 cancellation fee).

• Does Frontier Airlines Offer Wi-fi, TV, Movies, Or Other In-flight Entertainment?

  These services are not currently available on Frontier flights. Frontier Airlines would rather pass the cost-savings on to customers and offer the lowest fares possible!

• Do I Have to Purchase a Seat Assignment?

  Frontier Airlines' fares do not include a seat assignment. You may purchase a seat assignment at the time of booking and after booking. If you’ve already purchased your ticket, you can buy a seat assignment on your Manage my Booking page through logging into My Trips or when yo…