Is There Any Additional Process Fee?

SMALL ORDER PROCESSING FEE: In order to maintain the low, wholesale prices, there is an additional $6.99 processing fee for domestic orders under $60. In the event that an order is being shipped to multiple addresses, each "ship to" address with a merchandise total under $60 will be charged the additional $6.99 processing fee. 

Related FAQ

  • My Order Arrive Damaged, How Do I Do?

    All shipments are fully insured; damaged merchandise will be replaced promptly. If a package appears damaged at the time of delivery, you have the right to refuse it. If you discover the damage after opening the box, do not dispose of original shipping cartons or the damaged m…

  • Can I Require the Same-day Shipping for My Orders?

    SAME-DAY SHIPPING: Orders placed by 2:00 PM Eastern Standard Time qualify for same-day shipping.

  • What is Free Freight Policy?

    If your order is being shipped via Ground Shipping within the contiguous United States (Alaska and Hawaii are exempt) and the merchandise total is more than $150.00, PetEdge will pay ALL of the shipping and handling charges! Please note that this offer excludes the following i…

  • How to Tracking an Order At PetEdge?

    To Track your orders, log into the PetEdge website and click on the My Account link located in the upper right hand corner of every page. Your Account page has a link to all of your transactions and their delivery status. If you have any questions regarding tracking, please cal…

  • What Payment Options Does PetEdge Accept?

    PetEdge accepts Visa, MasterCard, Discover, and American Express.

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