IVRose Support Center

Find IVRose helps, faqs and knowledge base quickly

How Do I Stop Receiving Emails From Ivrose?

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IVRose provides the option to opt-out of future messages at the bottom of every email IVRose sends.

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What If My Order is Damaged Or Defective?

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In the unfortunate case that one of products arrives damaged or defective, IVRose offers full refunds. IVRose asks that you provide a photo of the product to our customer service department so that IVRose may work to process your refund request. Just select "Contact Us" under "Settings" in the IVRose app, or email IVRose directly at [email protected]

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How Do I Track My Order's Progress?

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Users are able to track orders by accessing "Orders" under the "Me" section. Then select "Order History" -> "Details" -> "Order Status."

If you have any trouble tracking an order on your own you can contact a member of our customer service department and provide your registered email address and/or order number. Just select "Contact Us" under "Settings" in the IVRose app, or send us an email directly at [email protected]

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What Countries Does IVRose Ship to and How Long Will Arrive?

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Ivrose ship products to countries around the globe. And it generally take three-to-five weeks to arrive at their destinations in Western countries by standard shipping. This timeframe begins from the time that a product is delivered to the carrier service by IVRose's merchants. Because IVRose works with a number of different merchants, it is typical for items ordered from multiple merchants to arrive at their destinations separately.

Express shipping is available at an elevated cost for customers who wish to receive their items on an urgent basis.

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Will I Be Charged for Customs, Taxes, VATs, Or Other Extra Fees?

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IVRose does not collect fees for any costs other than the products IVRose sells and shipping. in some unique cases, it is possible your local post office may request additional fees for customs, taxes or VATs. If you have any questions regarding such fees, please contact your local post office.

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What Payment Options Do I Have With IVRose?

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IVRose accepts secure payments via PayPal, Visa and MasterCard.

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How Do I Receive Assistance With My Order?

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IVRose's team of customer service representatives is standing by to assist customers along every step of the way - from just browsing, to ordering and shipping (and when necessary, returning as well). You can reach our customer service department by selecting "Contact Us" in the IVRose app under "Settings," or directly by email at [email protected]

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Is Shopping With IVRose Safe?

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IVRose was founded by people with nearly 10 years in the e-commerce industry. IVRose takes your business seriously and, above all, want IVRose's customers to be happy. IVRose accept a number of the most-trusted online payment methods available today.

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Also, you can visit IVRose Official Website to get more helps, faqs and knowledge base.

About IVRose

IVRose is a unique shopping website with a distinctive tone focusing on women's fashion. We offer high performance-price products including women's clothing, jewelry, beauty & health products, shoes, bags, and more. Our vision is bringing happiness into every woman's life.