Jacqui E Support Center

Find Jacqui E helps, faqs and knowledge base quickly

Does Paying Early Impact My Account?


You can pay off all of your instalments early one after the other - but each payment must be one instalment at a time.  This way you always know how much is outstanding and you can stay in control of your money.

Over time our system will get to know your ability to repay and paying on time or early will help increase your spending limits.

Remember, if you don't want to log on to pay an instalment, our automated system will collect the money from your account on the due date.  Just make sure there is enough money in there for that instalment and we can take it from there.

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Are the Prices Online the Same In Store Of Jacqui E?


Jacqui E endeavours to keep the prices consistent throughout our stores and online. Occasionally, our pricing may be different online to in store, due to special promotions etc. that are only available in one channel.

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Pricing In Jacqui E's Online Store


All prices in online store are in Australian dollars. The shop will bill your method of payment in Australian dollars and your card company will convert the charges for you.

Where delivery fees apply, they are charged in addition.

Customers located outside of Australia should check the Delivery Information section for further information about possible customs, import and similar duties and charges that may apply to their order.

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What is the Information About Standard Delivery Of Jacqui E?


Delivery via Australia Post on business days and not on weekends or public holidays.

Delivered with Safe Drop - Orders will be left in a safe place if there is no one at the delivery address to sign for the delivery. If the delivery cannot be left in safe place, a calling card will be left in your mailbox advising of the Australia Post location where you can collect your delivery.

Jacqui E cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. Strikes, floods etc.)

Your order will be despatched pending credit card authorisation, verification and availability of stock

*Please note: During sale or promotional events, delivery may take longer than the stated delivery times above.

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How to Track My Order On Jacqui E?


Once your order has been despatched, you will receive an email containing your tracking number.

Follow the link in the email, or visit the Australia Post website and enter in the tracking number to track your delivery.

Please note, it may take up to 24 hours for tracking information to appear on the Australia Post website once you receive your tracking number email.

You will also receive notifications via email or text message (if your mobile phone has been provided) from Australia Post with updates on your delivery.

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Also, you can visit Jacqui E Official Website to get more helps, faqs and knowledge base.

About Jacqui E

With stores across Australia & New Zealand, Jacqui E has been making women feel beautiful since the 1950s.

Drawing inspiration from global fashion trends our range embodies contemporary style. From smart workwear and versatile casuals to the perfect piece for that special occasion. With an emphasis on flattering styles, quality fabrics and exceptional tailoring Jacqui E continues to make women feel beautiful.