Koral Support Center
Find Koral helps, faqs and knowledge base quickly
What is the Warranty Policy Of Koral?
Quality is the heart of who Koral is. Quality shows up in our people, Koral's conversations and of course, Koral's product. If product doesn't perform for you due to a manufacture defect, your purchase may be returned within 30 days for a full refund.
How Do I Check the Balance Of My Gift Card?
You can check your balance by visiting the unique gift card link sent via email. The balance is also displayed beside the gift card when applied to a cart during checkout.
Can I Purchase a Gift Card for a Friend?
Koral offers electronic gift cards to support our passion to be green. To purchase, simply click here and fill out the gift card form. Upon purchase, your recipient will receive an email with an electronic gift card from you!
How Do I Check the Status Of My Order?
Once your order is placed, you will receive an order confirmation email. You will receive an additional email at the time your order ships that will include the UPS tracking number to trace your package.
If you have a Koral Activewear account, you may also check that status of your order by clicking on the order number within your account. From there, you will be able to view the full details of your order, including the status and tracking number.
Can I Change Or Cancel My Order?
Because Koral processes orders as quickly as possible, Koral is unable to make any changes once submitted. For more information or for guidance on returns, please contact Customer Service team at +1(323) 391-1060, Monday through Friday, from 9am – 5pm PST (not including holidays).
What Forms Of Payment Does Koral Accept?
Koral accepts Visa, MasterCard, American Express, Discover, PayPal and Koral Activewear Gift Cards.
Also, you can visit Koral Official Website to get more helps, faqs and knowledge base.
About Koral
When Ilana Kugel was inspired to infuse her Brazilian native roots into activewear, she quickly looked to partner up with industry expert Peter Koral to launch her collection to the world. With Koral’s sharp intuition, he knew Kugel’s sophisticated edge combined with her understanding of function, fabrics, and form would elevate workout clothes as we know it and propel activewear into the spotlight of fashion.
We create premium activewear that is driven by fashion, engineered with luxurious fabrics from around the world, and designed to push and empower active individuals to live, look, and feel their best. Koral Activewear stretches the imagination to stretch across your active life.