Lightake offers regular air mail post and registered airmail post shipping methods for free. For larger or urgent orders, customers are welcome to choose EMS Express for faster delivery of products for a nominal upgrade fee to cover cost. The EMS upgrade option and fee information are available via a selection box on the shopping cart page before you checkout.
Lightake automatically upgrade larger orders to EMS Express for faster delivery. You may check the shipping option in your shopping cart for the words "EMS: free upgrade".
For countries not served by EMS, Registered Airmail Service will be used instead. In such situation, EMS fee paid will be refunded.
Lightake offers site-wide free shipping, so you pay nothing on shipping at all. Lightake does offer free EMS upgrades for larger orders for faster delivery.
Because Lightake sends products from Hong Kong (a free port), there is no sales tax or duties imposed by the Hong Kong government. Customers do not have to pay any sales tax or export duties when they purchase from Lightake.
Statistically, well less than 1% percentage of all Lightake orders have ever got opened by the Customs in customers' countries. If the package is checked by their country's customs office when the item arrives in their country, however, customers are responsible for import duties, tariffs, and taxes.
Although the chance of packages being Customs assessed is small, Lightake strongly encourages all customers to check with their local Customs office for any potential import taxes, duties, and tariffs. In addition, some products may require special licenses or permits to import (such as high powered lasers). Lightake is not responsible for products being confiscated by the Customs in customers' countries.
Lightake accepts Paypal and Credit Card as payment method right now.
For less than 0.01% orders, due to network problem between Paypal and server, your order number may not appear in your lightake account, please contact staff: [email protected], Lightake will check paypal account and confirm your payment and create the order for you manually. Please include your Paypal Email and transaction ID in it.
For refunds, 98% of the time instant paypal refund is offered. However under certain circumstances instant refunds are not permitted by PayPal (e.g. over time limit, payer account issues, etc).
LT points = store credit ! 10 LT points = $1, LT points are added into your account by our staff manually.
Lightake will add LT points into your account as store credit. 1 LT points = $0.1, please Email at: [email protected] when you want to get your store credit in your lightake account.
Lightake ships the packages via Hong Kong Post Airmail. Lightake's systems are integrated and Lightake has partnership accounts with Hong Kong Post in order to make free shipping offers available.
Refunds are processed within 1-5 business days, after you received confirmation on the cancelation.
Once an order request has been received by Lightake, you will receive periodic e-mails from us regarding the processing of your order. Within 24 hours of your order being shipped, you will receive an e-mail that contains the carrier tracking number (when available) for your order.
Also, you can visit Lightake Official Website to get more helps, faqs and knowledge base.
Lightake.com, located in HK, one of the fastest-developing places in China , is a solid platform that serves their customers with excellent products. Online shopping from a huge selection of cool gadgets at the best price. They ship items worldwide with freeshipping Magic Cubes, LED and flashlights, computer parts and peripherals, ipod accessories, NDS accessories, R4, AK2, DSTT DS Flash Carts, and other cheap gadgets. Lightake.com, which enjoys a professional service team, has a lot of experience for B2C online shopping. In addition, the outstanding distribution systems, together with their advanced website technologies, enable Lightake.com to fulfill their customers orders in an efficient and flexible way.