LinenTablecloth Support Center
Find LinenTablecloth helps, faqs and knowledge base quickly
How Long Will Shipping Take?
Shipping time depends on many factors:
- Which shipping method you select
- How close your shipping destination is to our warehouse
- Which day of the week you place your order
- What time of day you place your order
What Items Can I Return?
You may only return items that
- Are unopened and in their original condition
- Were sent to you in damaged or defective condition
- Were not disallowed from return by any promotional restrictions
- Were not sold as clearance items or seconds
How Do I Cancel My Order If I Don't Want It?
If you need to cancel an order, please contact the Customer Service department in a timely manner. If your order has not shipped out of warehouse, LinenTablecloth will be able to cancel the order and issue a full refund.
What Does Gateway Error Mean?
A gateway error happens for one of 3 reasons:
- The billing address or name does not match what the bank/credit card company has on file for the customer
- The security code does not match what the bank/credit card company has on file
- The bank has declined the transaction for whatever reason
- If you provide the last 4 digits of the credit card, we can usually narrow it down to one of these reasons.
My Shipping Address is Different From My Billing Address
During the checkout process you are able to enter two different addresses if needed, (a Billing address and a Shipping address).
Once you enter your billing information, you can select the "ship to different address" icon before clicking "Continue". You will then be prompted to enter different Shipping information.
You will be able to review everything and check the addresses before you place your order.
Also, you can visit LinenTablecloth Official Website to get more helps, faqs and knowledge base.
About LinenTablecloth
LinenTablecloth.com was founded in 2005 as a modest e-commerce retailer of tablecloths and chair covers. Over a decade later, our inventory has vastly expanded to include charger plates, table runners, chair sashes, flowers, and other items necessary to ensure your event creates an extraordinary memory for all in attendance. For those looking to simply rent for their wedding or event needs, LinenTablecloth.com now also offers a wide variety of rental linens and has been a member of the American Rental Association since 2017.
With a centrally located distribution center in Memphis, Tennessee, we ship orders from our front door to yours quickly and efficiently. Additionally, our customers have the benefit of walk-in service at each of our local showrooms located in Tigard, Oregon and Memphis, Tennessee. Here customers can look and feel some of our most popular products including everything from basic Polyester table covers to sophisticated Shantung Silk table runners.