Liquid Web Support Center

Find Liquid Web helps, faqs and knowledge base quickly

What is the Data Subject Rights?

Updated:

Individuals located in the EEA may have additional statutory rights available to them with respect to their personal information, including the right to access your personal information, have it erased, have it corrected, or object to or restrict processing. If you would like to make such a request, please email privacy@liquidweb.com and Liquid Web will respond within thirty (30) days. Liquid Web will need to verify that the individual is inquiring about his/her own information before Liquid Web can assist with the request. 

Liquid Web will comply with such requests to the extent legally required by applicable law or the EU-US or Swiss-US Privacy Shield. For EU individuals, you also have the right to lodge a complaint with the supervisory authority.

Read More »

Does Liquid Web Offer International Transfers?

Updated:

Liquid Web is a US company and stores your information in its data centers in the United States or, in limited cases, in the Netherlands. Liquid Web may transfer your personal information to countries other than the country in which you live. Whenever Liquid Web transfers personal information originating from the EEA or Switzerland to other countries not deemed adequate under applicable data protection law, it will do so on the basis of the Privacy Shield Frameworks or EU Standard Contractual Clauses. 

To comply with European Union and Swiss data protection laws, Liquid Web self-certified under the EU-US Privacy Shield and the Swiss-US Privacy Shield, as administered by the U.S. Department of Commerce. These frameworks were created to enable companies to comply with data protection requirements when transferring personal information from the EEA and Switzerland to the United States. If there is any conflict between the terms in this Privacy Policy and the Privacy Shield Frameworks, the Privacy Shield Frameworks shall govern.

Read More »

Are There Some Choices for Me?

Updated:

You may unsubscribe from receiving promotional or marketing emails from Liquid Web at any time by using the “unsubscribe” link in the email received, or by emailing Liquid Web at support@liquidweb.com. As outlined in the Section, Cookies and other Tracking Technologies, you can also control your cookie settings. 

With respect to your account information, you may update, correct or delete information that you provided to Liquid Web by logging into your Liquid Web account or contacting Liquid Web at support@liquidweb.com.

Read More »

How Liquid Web Use My Information

Updated:

Liquid Web uses the information it collects about you in the following ways: 

  • To respond to any requests from you regarding sales and support. 
  • To contact you regarding any agreements or accepted terms that you may have with Liquid Web for the Services.
  • To provide you with marketing emails, special offers, advertising campaigns, or newsletters.
  • To provide you with information logs associated with the use of Liquid Web’s Services.
  • To contact you regarding functionality changes to our Services or Website.
  • To develop new features and functionality to Services and Website.
  • To collect payment and bill for Services.
  • To help personalize searches.
  • To diagnose problems.
  • To find and prevent fraud.
  • To register your domain and IP address through ARIN (American Registry for Internet Numbers).
  • To carry out other purposes as disclosed to you through the Website, or found in terms or an agreement between you and Liquid Web.
  • Process for other purposes for which Liquid Web obtain your consent.

Read More »

How to Choose the Way I Want to Buy and Manage?

Updated:

Are you a Linux admin? Are you a Windows power user? Or, do you want to focus on content and let us run your Managed WordPress or platform. Choose from a full suite of hosting solutions to meet your specific needs.

Read More »

How to Contact Liquid Web?

Updated:

  • Phone 800.580.4985
  • 24 Hr Sales Option 1
  • 24 Hr Support Option 2
  • International 1.517.322.0434

Read More »


Also, you can visit Liquid Web Official Website to get more helps, faqs and knowledge base.

About Liquid Web

Liquid Web, an industry-leading web hosting and cloud services provider with a human touch.

All of Liquid Web’s managed products and services are backed by our industry-leading 24/7/365 Heroic Support®. Data doesn’t lie - our Heroic Support® is ranked by our customers among the world’s most loved brands and is top in the hosting industry.

If your business relies on the web - you can rely on Liquid Web. We’ll be your partner in hosting with products, performance, and customer experience designed to make your life easier, so you can focus on the work you love.