Once an order has been processed the shipping address cannot be changed.
Littletikes.com charges sales tax in the following states: CA, MN, NJ, NY, OH, PA, IA
If you placed an order and your organization is tax exempt, please fax your tax exempt certificate (please include your order number on the certificate) to 330-650-3369 and Little Tikes will credit the sales tax from your order once the order ships.
As most companies who sell online do, Little Tikes authorizes your credit card for the amount of your order at the time of purchase. An authorization means that, while the money has not actually been paid to Little Tikes, your available credit is reduced by the amount of the authorization. Even though you have not been charged for that order your available credit is reduced by the amount of your order total.
The charge is normally completed in 3 to 7 days when your order ships. If your order does not ship within ten days the authorization will expire, and the amount will be re-authorized.
Once your order ships your credit card is charged for the amount authorized. This is not a double charge.
Canada orders are calculated in US Dollars. Please note that your credit card charge will show the conversion to Canadian dollars.
Want to check on a recent order or view past orders you've placed? You can login to the My Account section of the site to view your order history and to check on the status of your order.
All sales are final on replacement part orders. Little Tikes has a no return policy on replacement part orders. Please check the model number on your product to make sure you are ordering the correct part. Many replacement parts are not compatible with older models.
Littletikes.com does not match prices with any of our online competitors or retail partners. Little Tikes does not accept returns from other retailers.
Shipping rates are calculated based on the value of the order subtotal. To estimate your shipping, use the shipping calculator on each product page.
Refunds are only issued for the purchase price of the item(s) returned and any applicable sales tax in the original form of payment used to purchase the item. Customer is responsible for any return shipping charges. Shipping charges for both delivery and returns are not refundable, this includes item(s) purchased on Free Shipping offers and or on item(s) where a delivery is refused. Please note that this also applies to items received as gifts. If you return a gift, the purchaser will receive a refund in the original form of payment they used to make the purchase. All sales are final on clearance items. *Please note: All refused truck or parcel orders have shipping charges that are the responsibility of the consumer.
Also, you can visit Little Tikes Official Website to get more helps, faqs and knowledge base.
The Little Tikes™ Company was founded in 1970 in Hudson, OH. The company is a multi-national manufacturer and marketer of high- quality, innovative children's products. Little Tikes™ pioneered rotational molding in the manufacturing of children's products. Little Tikes™ emulates brand loyalty through durable, safe, and imaginative active play. We are known for our playhouses, ride-ons, sports, sandboxes, climbers, slides, role-play, creative arts, infant, preschool and juvenile furniture. Little Tikes™ was the first toy company to offer an 800# to consumers for customer service. In fact our 800# and website are molded into every product. Little tikes™ was the first toy company to offer an on-site childcare center for employees' children and serve as a test center during product development.
Little Tikes'™ goal is to create and supply thoughtful and imaginative products to customers and consumers around the world. To reach that goal, Little Tikes'™ associates' actions are guided by the principle of Customer satisfaction, Teamwork, Innovation, Marketing, Continuous Improvement, and Sustainability.