Love Lula Support Center
Find Love Lula helps, faqs and knowledge base quickly
If My Address Was Incorrect, Can I Receive My Item?
Orders will be sent to the delivery address that you have submitted on your order form. Love Lula cannot be held responsible if that delivery address is incorrect.
How Long Does the Delivery Time Of Love Lula?
Your order will be processed and shipped within 1-3 working days.
What is the Ingredient Policy Of Love Lula?
At LoveLula they seek out beauty products which embrace the spirit of natural and organic living. This means that you won't find any products in collection which contain Sodium Lauryl Sulfate (SLS), Sodium Laureth Sulfate (SLES), Parabens or animal by-products.
LoveLula only stock products made by companies who do not test their products or ingredients on animals, nor pay third parties to carry out animal testing for them.
Some of the products we stock have been certified by the Soil Association, Ecocert, BDIH, Natrue and the Vegan Society. The only non-vegan ingredients we permit are beeswax, propolis, honey, milk and lanolin (from sheep’s wool and which has been tested for toxic residues). All of these substances can be produced without harming the animal in any way.
Some natural cosmetics contain carmine or silk which are both ingredients produced from insects.You will find a clear ingredient list alongside every product detailing its composition to enable you to make a clear and informed choice.
How to Contact Love Lula?
- Email: info@lovelula.com
- Tel: 01606 835607
- Monday - Friday 9.30 - 5.00
What is Tax Free Shopping?
Customers living outside of the European Union will not be charged VAT. Products will be available for purchase at normal retail prices and the VAT will be deducted during checkout.
Love Lula is not responsible for any tax or charges levied on parcels after it has been shipped from premises. This may include, but not be exclusive to, charges levied on arrival in the customers own country or state.
Also, you can visit Love Lula Official Website to get more helps, faqs and knowledge base.
About Love Lula
LoveLula brings together an unparalleled selection of the world’s finest natural and organic beauty products. Our brands are hand-picked and tested: products must be created using the highest possible percentage of high grade, ethically sourced natural and organic ingredients; and they must be effective, luxurious and guilt-free.
We insist on NO Parabens, NO SLS's and NO animal testing. Beyond this we seek out the most innovative companies and strive to support morally run and environmentally driven businesses.
Working with over 200 global brands we are excited to offer our customers the most up-to-date range of products, including skincare, bath products, makeup, haircare and babycare, along with expert personal service and the highest standards of customer care.
Ours is a ‘beauty for life’ philosophy.