Lovzme Support Center

Find Lovzme helps, faqs and knowledge base quickly

I Want to Send a Surprise Gift to My Wife But Don’t Know Much About Lingerie’s. Can Lovzme Please Help Me Out?

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Sure! Lovzme is always available between 10 AM to 5 PM. Lovzme will help you to choose the best fit and best product. Kindly, call Lovzme at +91-22-28383581/82 and one of their product specialist will guide you. 

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What are the Discount Currently Running On Site?

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Lovzme always have discount and offer live on the site for multiple brands. Lovzme will suggest you visit site and click sale to know more.

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In Case I Return the Product, Will the COD Charges Be Credited Back?

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No, these are one time charges and are Non-Refundable.

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I Have Been Charged Rs. 40 On My Order. Why?

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Breakup of this is Rs200 against shipping charges and Rs.40 against Shipping Charges.

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Can I See the Product Before I Accept the Courier?

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Lovzme doesn’t allow the product check before delivery.

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How Do I Cancel My Lovzme Order?

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An order can be cancelled which has been already placed. Please feel free to reach Lovzme at +91-22-28383581/82 or write to Lovzme via contact us page. Lovzme will initiate the cancellation process.

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Will Lovzme List the Items Ordered On the Package / Box Received?

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Lovzme will follow discreet packaging, hence Lovzme does not mention product details on the package. However Lovzme does send an invoice for the order placed with the product details to your email id.

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How Do I Add New Products Or Remove Some Product From My Order?

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You can call to Lovzme at +91-22-28383581/82, Lovzme will initiate your cancellation and place new order. 

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I Am Placing an Order to My Loved One. Will She Receive the Price Tag and Invoice?

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As per tax regulations, all items including gift will be shipped with an invoice mentioning the price.

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How Long Does Lovzme Take to Deliver?

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Delivery time depend on your pin code. Usually it takes 7-10 days to deliver.

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I Don’t Know How to Place My Order! What Should I Do?

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Follow the Steps: Go to the particular product page you want to buy Select Size Add that product to Cart Move to cart Proceed to Checkout Fill all the mandatory details and coupon code (if available) Now choose the payment option, accept the terms & conditions and place order Alternatively you can always reach us at +91-22-28383581/82 or mail Lovzme at [email protected] and one of associates help you to place an order.

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Also, you can visit Lovzme Official Website to get more helps, faqs and knowledge base.

About Lovzme

Juvenca Online Pvt. Ltd.’s  LovzMe.com is a Greenfield eCommerce venture promoted by Lovable Lingerie Ltd. (LLL), India’s leading marketer of Women’s’ Innerwear. Our Company, incorporated in the year 1987, is one of India’s leading women’s innerwear manufacturers. Our products include brassieres, panties, slips / camisoles, homewear, shapewear, foundation garments and sleepwear products. On December 26, 1995, our Company was licensed the brand “Lovable” from Lovable World Trading Company, USA. Subsequently, by an agreement dated December 23, 2000, our Company acquired the brand “Lovable” from Lovable World Trading Company, USA on an exclusive basis for the territories of India, Nepal, Sikkim and Bhutan. The innerwear products manufactured under the brand “Lovable” cater to the premium segment market in India.

“Lovable” and “Daisy Dee” are our flagship brands. Our brand “Lovable” is amongst the top three most preferred brand in women’s innerwear in India (Source: CARE Report).As part of our growth strategy, we have diversified our portfolio of brands and acquired brands like “Daisy Dee” from Maxwell Industries Limited through a memorandum of understanding dated March 18, 2004 to cater the mid segment market in India and also acquired the brand “College Style” from Levitus Trading Limited, Hong Kong through a deed of assignment dated March 17, 2009 to cater to the young segment of India. Our Company has also in the past marketed the “Vanity Fair” brand of women’s innerwear garments, which was licensed from VF Corporation Inc., USA.

Our Company’s core competency lies in understanding the prevailing trends in the women’s innerwear market and the buying preferences of our customers and accordingly manufacturing quality innerwear garments to assure our customers of product quality and fit consistency in trendy women’s innerwear. In addition, our competency also lies in identifying the gaps and foraying into the untapped women’s innerwear market segments with unique products. In the year 1995 our Company identified that the Indian market was developing and there was potential for launching and sustaining a premium women’s innerwear brand and pursuant to a license agreement with Lovable World Trading Company, USA (“LWTC”) we acquired the technical expertise for producing international standard innerwear for women. Our Company has its design studio since 1996. It was started and managed by our designers who were trained in the women’s innerwear design at Lovable USA’s studio in Atlanta.