Made with Love & Sparkle Support Center
Find Made with Love & Sparkle helps, faqs and knowledge base quickly
Are the Images Same As the Real Items?
Please note that the product images may, from time to time, be slightly different, but will represent the actual product. Depending on the type of screen or monitor, the colour and shades of the images may appear different.
Does Made with Love & Sparkle Offer Insurance?
Small items Made with Love & Sparkle send are usually are done so via first class Royal Mail, which is not insured. Delays in the postal service is not unknown. In the event of an item you have ordered not being delivered to you, please contact Made with Love & Sparkle as soon a possible so they can resolve the matter.
When v use a Courier service (Hermes/UPS etc.) the items are insured until it reaches your address. Some items may need a signature upon arrival depending on the item.
Made with Love & Sparkle ships certain items internationally. All international shipments are not insured and are sent via Royal mail.
What Delivery Options Does Made With Love & Sparkle Offer?
Depending on the item, Made with Love & Sparkle will deliver your product via Royal Mail, My Hermes, UPS or similar courier depending on the size of the item you have purchased.
On occasion Made with Love & Sparkle may need your phone number so we (or the Courier service they use) can contact you regarding delivery.
How to Protect My Payment Security At Made With Love & Sparkle?
When the order is placed at website, you will be re-directed to either Worldpay or PayPal (depending on your choice) where your payment will be processed using the highest levels of security. No card details will be saved on website.
Will I Be Charged for Tax Charges At Made With Love & Sparkle?
Please note that all charges include VAT at the standard rate of 20%.
Can I Make Back Orders?
If your item is not in stock, Made with Love & Sparkle will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Also, you can visit Made with Love & Sparkle Official Website to get more helps, faqs and knowledge base.
About Made with Love & Sparkle
Made With Love and Sparkle is a family run business with years of experience in designing and crafting beautiful sentimental presents for all occasions. We pride ourselves on our comprehensive range of handcrafted personalised gifts that are not only treated with love but is also designed to impress. All of our gifts can also be personalised to make it more special. You can add the recipient’s name on the gift, add a special date, and even add a very special message to make the gift more memorable. We believe that thoughtful sentimental gifts should be personal, which is why we offer a fantastic selection of bespoke gifts that is constantly growing. Whether you are looking for birthday gifts, wedding gifts, anniversary gifts, or presents for any other special occasion, you can be sure that Made With Love and Sparkle can provide the perfect personalised gift for your needs.