Manuka Doctor Support Center

Find Manuka Doctor helps, faqs and knowledge base quickly

How Do I Amend an Order?

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Once an order has been placed it cannot be amended. This includes the addition/removal of items or the retrospective addition of a discount.

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Is Manuka Doctor Skincare Tested On Animals?

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Manuka Doctor does not test their products on animals and their bees live happily in open, natural surrounds and are not affected by how they source their venom. 

So while Manuka Doctor just love that bees naturally produce the honey and venom that help give them beautiful looking skin, they take careful steps to ensure bees are not harmed in the process. For bee venom collection, a glass pane, with a light electrical current running through it, is placed near our bees. The current attracts the bees to sting the glass, which leaves the venom on the surface. Because it’s glass, the bees don’t lose their stinger, nor are they harmed in anyway.

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Can I Use Manuka Doctor Skincare If I Am Allergic to Bee Stings?

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If you have an allergy to bee stings then Manuka Doctor will recommend that you do not use Manuka Doctor products.

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Why Should I Do a Patch Test?

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Patch testing is generally recommended to see whether any ingredient causes an allergic skin irritation reaction. 

Manuka Doctor recommend a small patch test before using any of their products. 

Do not use products should you have an existing allergy to bee stings or any ingredients listed in the product. Ingredients can be found on the product pages of the website. 

If you have any questions about the ingredients in their products then please get in touch.

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Can Anyone Use the Skincare Products?

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As with any new product Manuka Doctor recommend a patch test before use. 

Do not use if you have an allergy to bee stings or any of the listed ingredients. 

All products are designed and safety tested with an assumption that the consumer could be pregnant or breast feeding when using them, however Manuka Doctor would always advise you always consult with your doctor before use. 

All products have been Dermatologically tested. Avoid direct contact with eyes. 

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Also, you can visit Manuka Doctor Official Website to get more helps, faqs and knowledge base.

About Manuka Doctor

Manuka Doctor's roots are firmly set in the clean green mountains of New Zealand where our Bee Keepers produce quality authentic Mānuka Honey from their hives. The demand for genuine Mānuka Honey has grown hugely in recent years due its growing reputation for boosting general wellbeing.

Manuka Doctor's origins can be traced back to 1909, and as the day we were founded our honey products are unique and natural as the land they come from which is testament to our philosophy – nature’s best from New Zealand. Manuka Doctor is one of only a few New Zealand honey companies who has a privately owned fully integrated model – from hive to home.

In 2011, Manuka Doctor launched the world’s first ever award winning Purified Bee Venom (PBV™) and Certified Mānuka Honey high performance skincare range, which harnesses the power of the highest performing ingredients from the hive. All of our clinically tested skincare formulations are refined, concentrated and 100% bee friendly plus there’s a product to suit every skin type and occasion!