Marimekko Support Center

No. You may shop online without registering as a customer or signing in. Please note, however, that some of our benefits are only available to registered users.

The recipient will be informed by the shipping provider. However, it is a good idea to inform the recipient of the upcoming delivery so they know to expect it.

Delivery takes 2 to 3 working days. During campaigns and sales, delivery times may be longer.

You can order products for a company, for example by using the company's credit card as the means of payment.

You will receive either e-mail or text message with DHL tracking code and estimated delivery time soon after the package has left our warehouse. By clicking the link in the message you can choose best possible delivery option for you or you can change the delivery address within the same country.

If you wish to exchange the product using the online store, you will have to return the original product as instructed and place a new order online.

The right to return applies to items that are unused and intact, with all product labels and tags in place. The product must be in its original package. Cut-to-length fabric is a made-to-order product, so customers are not entitled to return it. There is also no return right for swimwear and underwear.

The item is reserved for you only upon payment. Sometimes another customer may purchase the last item and proceed to checkout before you have done so.

Marimekko aims to deliver all orders as confirmed but there is a very minor possibility of stocks running out if several orders are placed at the same time. This situation is highly unusual. If this happens, the customer service will contact the customer.

Marimekko processes each order individually and cannot combine them later.

Once you have placed your order, it automatically proceeds to collection and delivery and can no longer be canceled. If you wish, you may return ordered items within 30 days.