May I Choose My Shipping Carrier?

Related FAQ

• Can I Track My Order Online Of Petsupplies?

  You may track your order by accessing your online account and viewing the order status and tracking information in the order history details. Once the order ships, a Shipping Confirmation e-mail is sent to you with the order details and tracking number, which you may use to tra…

• Must I Sign for My Delivery?

  Signature is required for Motor Freight; however, signature is not required for other shipping methods. Thorough inspection must be made upon delivery and all damage noted on the delivery receipt. If an item is damaged, delivery should be refused and 1800PetSupplies.com must be…

• What are the Weight and Size Limits for Shipping?

  There are no limits to the total weight of your shipment or the total number of packages in your shipment. PetSupplies reserves the right to ship orders over 200 lbs. via motor freight. A member of our customer service team will contact you with a quote for accurate freight cos…

• What is an Oversize Charge of PetSupplies?

  Products that are considered to be oversized due to the weight or dimensions of the shipping box will be shipped by Economy or Ground per requirements of the shipping service provider. An additional charge per oversized item will be added to the shipping charges due to the incr…

• What is a Backorder on PetSupplies?

  A product is labeled as backordered when it is out of stock. You may still order the item, and it will be shipped to you as soon as it becomes available. The estimated arrival date to the 1800PetSupplies.com distribution center is communicated on the product's information page …