Medix CBD Support Center

Standard orders should be delivered within 3 to 5 business days following order confirmation. Please allow up to 2 additional days for rural zip codes. Shipping is available within the U.S. and standard orders can be delivered to P.O. boxes. P.O. box deliveries will be shipped via USPS. Medix CBD also ships standard orders to US Territories, Alaska, Hawaii and APO/FPO/DPO addresses, which requires additional time for delivery and may be subject to delivery restrictions based on the item type, weight and size. During high season and sale, delivery might take a little longer.

Yes, if the package has not been shipped out already Medix CBD can have your shipping address changed for you. Feel free to call Medix CBD at: +1 (305)-967-7526 or email Medix CBD at info@medixcbd.com 

If the package has already left our distribution facility, Medix CBD will recommend you visit USPS Package Intercept and request a change of address.

Yes, as long as the address is fixed before the item is shipped Medix CBD can adjust the shipping details it for you. If it is not, then Medix CBD can have it re-shipped to the correct address for you as well.

Medix CBD ships their retail orders out through USPS, but they also use UPS and FedEx to ship Wholesale orders.

The endocannabinoid system (ECS) is a group of cannabinoid receptors in your brain and nervous system. CBD interacts with cannabinoid receptors which keeps your body in balance.

Medix CBD has less than 0.3% THC in their products. Drug tests will not detect such low levels of THC.

THC is the chemical that produces a “High”. CBD has less than 0.3% THC at most and is filtered out leaving 100% pure, natural CBD. Medix CBD products will NOT get you high.

CBD is NOT Psychoactive like other drugs because it has less than 0.3% THC.

CBD Terpenes are oils with terpenes added. They are what give plants their specific scents. For example, the smell of flowers, fruits, and cannabis are all produced by terpenes. The terpenes in cannabis not only produce a specific aroma, but they contribute to the difference between strains of cannabis.

Medix CBD is extracted from 100% industrial hemp, which has negligible amounts of THC to begin with; less than 0.03% by weight. To take it a step further, traceable amounts of THC is removed completely in the extraction process, leaving 100% pure, natural CBD.

No! A medical card or prescription is not needed to place an order.

All of Medix CBD products are made with CBD extracted from the industrial hemp plant. This type of hemp has less than 0.3% THC and does not alter the mind like other drugs. Medix CBD is proud to offer CBD that complies with the 2014 farm bill.

CBD is an abbreviation for Cannabidiol, a chemical compound found naturally in the cannabis plant. It is NOT mind altering like cannabis, which means CBD will NOT make you high. Over the past 40 years there have been numerous studies that highlight the potential of CBD. Researchers discovered the human Endocannabinoid System (ECS), which is the system that CBD interacts with.