Michael Todd Beauty Support Center

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What is the Company Address Of Michael Todd Beauty?

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Address: Michael Todd, Corporate Headquarters, 648 SW Port St. Lucie Blvd, Port St. Lucie, FL 34953.

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Will I Be Charged for Sales Tax at Michael Todd Beauty?

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In the United States, Michael Todd Beauty is required to collect applicable state and local sales tax on taxable products shipped to destinations in certain states. In general, the particular products we sell are subject to sales tax.

Currently, Michael Todd Beauty is required to collect sales tax on taxable merchandise shipped to destinations in the States of: Arkansas, California, Colorado, Florida, Illinois, Indiana, Iowa, Louisiana, Maryland, Michigan, Minnesota, New Jersey, Nevada, North Carolina, Oklahoma and Pennsylvania. Michael Todd Beauty is not required to charge and collect sales tax on purchases shipped to destinations inside other states or internationally. The law in this area is rapidly changing and the states Michael Todd Beauty is required to collect sales tax is subject to change. 

Some state taxing authorities require the taxable amount to include any shipping and handling charges, while others charge sales tax on the merchandise purchased only. The applicable tax is separately stated and added to your purchase at the shopping cart for registered guests and at the checkout for unregistered guests. 

Special rules apply to purchases made with online e-vouchers issued by Internet-based deal-of-the-day websites such as Groupon and Living Social which may offer vouchers or coupons for sale on their website redeemable for specific products on website. In general, the customer is not charged sales tax on the purchase of the e-voucher but sales tax may be charged and collected by us when the voucher is redeemed depending on whether the particular product is subject to sales tax and whether or not we have a collection obligation in the state to which the product is shipped.

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How to Get My Order Status?

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When you place an order with MICHAEL TODD, you will receive an order confirmation via email. If you establish an account with Michael Todd Beauty, you can track the status of your orders online. If you do not have an account set up with Michael Todd Beauty, and have questions concerning you order, please contact Customer Service during business hours by using the contact form. Be sure to include your order number in the subject of your email or when leaving a message. If you have any other questions about your order, please contact Customer Service as indicated above. Once your order is shipped, your tracking number will be emailed to you. Note: some carriers may not provide tracking information for up to 24 business hours after the order is shipped.

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What is the Maximum Purchase Policy Of Michael Todd Beauty?

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Michael Todd Beauty reserves the right to limit orders to no more than three (3) units of any item with a maximum single purchase of $350 per customer. 

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How to Get Promotions At Michael Todd Beauty?

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Coupons. MICHAEL TODD periodically offers promotions in the form of coupons good for trade discounts on website. The coupon contains a list of numbers and/or letters which are entered in a box marked “Discount Codes” on the Shopping Cart page during the checkout process. To redeem a discount coupon, enter the code in the coupon you received in the text box marked “Discount Codes” on the Shopping Cart page during the checkout process. Then click on “Apply Coupon.“ A text block will appear at the top of the page confirming the coupon has been accepted.That's all there is to it.

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Which Payment Options Does Michael Todd Beauty Accept?

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MICHAEL TODD accepts the following methods of payment: American Express, Visa, Mastercard, Discover, Amazon Pay and PayPal. Michael Todd Beauty does NOT accept the following methods of payment: CODs, personal checks or money orders. Michael Todd Beauty reserves the right to refuse any order that does not meet these criteria. To use PayPal, you will need to enter a U.S. postal or zip code where indicated in the checkout process. If you do not have one, you can enter any five digit number and you will be transferred to PayPal’s website to complete your purchase.

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What Time Does Michael Todd Beauty Ship My Order?

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  • Orders are processed and shipped on business days only Monday through Friday, excluding major holidays. Most orders are processed within 1-2 business days (processing time does not include weekends and holidays).
  • Orders placed on Saturday and Sunday will be processed the following Monday.
  • All purchases are subject to bank authorization prior to processing. Only authorized purchases may be processed and shipped.
  • Orders being sent to P.O. Boxes or Military APO/FPO addresses must be shipped via the United States Postal Service.

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What is the Shipping and Delivery Details Of Michael Todd Beauty?

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MICHAEL TODD ships via the United States Postal Service to more than 100 countries. Delivery times may vary depending on destination and are listed by country. Please be advised that tracking information is not available on International shipments. Be sure to provide Michael Todd Beauty with a complete shipping address as they cannot be responsible for customer-entered shipping address that may be incorrect or incomplete. Items returned for this reason will not be eligible for a refund. 

All International Orders. Shipping and handling of US$19.95 applies to orders up to US$100 and is FREE for orders over US$100 (regular delivery), Monday through Friday. Purchases for delivery to destinations in certain countries may be lost in transit and estimated delivery times may exceed our stated estimates. USPS does not guarantee delivery in Italy, Ukraine, Portugal, Colombia, Mexico, Peru, Turkey, Cyprus and the countries of the Middle East. Therefore, Michael Todd Beauty will apologize as refunds or replacement packages will not be issued for purchases which are lost in transit and highly advise to take this into consideration before purchasing. 

VAT and Duty. Orders for delivery to destinations outside the U.S. may be subject to VAT and Duty levied once the order reaches your country. You the customer are responsible for these charges. If incurred, VAT and Duty must be paid before your package will clear customs. Michael Todd Beauty cannot make adjustments to your order to avoid these charges. When customs clearance procedures are required, this can cause delays beyond our original delivery estimates. Orders refused for delivery due to failure or refusal to pay VAT or duty charges are not eligible for a refund. 

Shipment will normally be made within 2 business days after receipt of purchase order by 1:00 PM Eastern Standard Time excluding weekends and holidays. Be sure to provide us with a complete shipping address, including postal code. Michael Todd Beauty cannot be responsible for customers entering incomplete or incorrect shipping addresses. Packages returned for this reason will not be eligible for a refund and may incur a separate reshipping fee to have the packaged shipped to you a second time.

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Also, you can visit Michael Todd Beauty Official Website to get more helps, faqs and knowledge base.

About Michael Todd Beauty

Michael Todd Beauty is an award-winning Beauty Brand co-founded by passionate entrepreneurs Lewis Hendler, CEO (who formerly co-founded SCÜNCI the world’s best-known hair accessory brand) Michael Friend, President and Lilia Friend, SVP of Operations.

Michael Todd Beauty is a maker of award-winning at-home beauty devices and organically based skin care products sold through prestige retailers and exclusive spas throughout the world. The Company offers a complete destination category of beauty devices designed from an aesthetic and functional perspective to meet the needs and concerns of today’s skin care customer while reinventing the shopping experience for the skin care customer of tomorrow.