Miss Mary of Sweden Support Center

• Phone: 1-800-773-0862 (English speaking service) weekdays from 3.00 AM to 10.00 AM (EST )
• E-mail: contact@missmaryofsweden.com. All emails are answered weekdays within 24 hours. 

Address to customer service:

Miss Mary of Sweden OÜ,
Mahtra 30C
Tallinn City
Harju 13811
Estonia

Miss Mary offers the following delivery alternatives: 

• Delivery by post – You pay just $5.99 to have your order sent to your home by mail. Delivery takes place within 3 weeks after we have confirmed your order. Miss Mary of Sweden will send your order by First Class service and it will generally be delivered with your normal post. In the case of parcels that cannot be placed in your mailbox, you will receive notification that the parcel is available for collection at a collection point 
• Express delivery – If you want your order delivered quickly, Miss Mary of Sweden can offer express delivery using DHL at a cost of $16.90. The parcel is delivered to your home address via a DHL courier within two days of confirmation of your order.

By law, you have 14 days during which you have the right to cancel a purchase. At Miss Mary you always have 100 days during which you have the right to cancel a purchase and the right to return the goods. In the case of replacement or return, send the goods in the same condition that they arrived. Always complete the enclosed return slip. The goods can be returned in the same bag in which they were delivered. Do not forget to pay the postage. If you wish to cancel your purchase or if you wish to make a change, you are responsible for the return freight. The right to return goods or replace goods naturally does not apply if the goods have been used. 

If the goods are faulty or have been sent incorrectly, Miss Mary of Sweden is responsible for the cost of the return freight. In that case contact Customer Service Department for further instructions. If you have any questions about your return, you can contact Customer Service Department on phone: 1-800-773-0862 (English speaking service) weekdays from 7.00 AM to 3.00 PM or by e-mail at services@missmary.se . 

In the case of a return, Miss Mary of Sweden will refund your money within 14 days of being notified of the return, although not until the goods have been received and checked by them. 

Shipping and handling fees are not refundable.

Return address: 

Miss Mary of Sweden
c/o Glamorise
Att: Shamus Daniels
2729 – 2731 Reach Road
Williamsport PA 17701

Miss Mary sometimes has different discounts and offers as part of its marketing. If you have a discount code, you must enter the code in the discount code box. Note: it is only possible to use discount codes for goods sold at the normal price and a discount code can only be used once on each occasion. Discount codes may only be used once per household. Miss Mary is not responsible for offers or discount codes that are published anywhere else other than in Miss Mary's own newsletter, catalogues or webshop. 

When you place an order with Miss Mary, an agreement is entered into when Miss Mary confirms that your order has been packed and is ready for delivery. A copy of this order confirmation is then sent to the customer by e-mail. It is their ambition to confirm your order as soon as possible. If you place an order on a weekend or a public holiday, Miss Mary of Sweden's aim is that your order will be processed before 6pm on the next ordinary working day.

When you purchase from Miss Mary you can choose between the following payment methods: 

• Credit card – Miss Mary of Sweden accepts VISA and MasterCard.   
• PayPal – If you have a PayPal account