Modell's Sporting Goods Support Center

Find Modell's Sporting Goods helps, faqs and knowledge base quickly

When do I get my refund once I have returned an item?

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Modell's Sporting Goods processes all returns as soon as they are received. Please allow up to two weeks for your bank to issue a refund to your original form of payment. 

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Does Modell's Sporting Goods Deliver Overseas?

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No. Modell's Sporting Goods does not ship outside of the United States.

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Does Modell's Sporting Goods Offer Gift Wrapping Options?

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Modell's Sporting Goods does not currently offer gift wrapping. However, you can personalize gift orders with a special message during checkout.

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Can I Pre-order Items for Delivery?

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Yes. Pre-order items will be specifically indicated as such; this generally applies to new releases. Pre-order quantities are normally limited and pre-orders may be subject to cancelation if inventory becomes unavailable prior to shipment.

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Why Didn't My Discount Code Work Online?

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While they always strive to offer their customers the best products at the best possible prices, some brands have pricing policies that restrict prices and promotions for their products.

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Can I Change My Order Once It's Been Submitted?

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Once an order has been placed online, it cannot be changed. If you made a mistake and need to change your order, please call 1-800-ASK-MODELLS (1-800-275-6633), and if your order has not been processed yet, Modell's Sporting Goods will attempt to adjust it for you, if possible.

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Also, you can visit Modell's Sporting Goods Official Website to get more helps, faqs and knowledge base.

About Modell's Sporting Goods

As the online store for Modell’s Sporting Goods—the nation's oldest, family-owned and operated retailer of sporting goods—Modells.com helps customers get their game on with sporting apparel for indoor and outdoor activities, athletic footwear, fitness equipment, and much more. When customers go to Mo’s, they’ll find an amazing selection of products from top name brands—all backed by Modell’s legendary customer service. They can also check out the Fan Zone to find the hottest items or to sport their favorite team logos and colors, or earn rewards on every purchase when they join the MVP Club. So whether searching for athletic apparel, tailgating essentials, or training equipment, go to Modells.com to get it all.