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Related FAQ

• What Items Can Be Backordered?

  Backorders are accepted on most items costing $15 or more.

• How Can I Review Order Details?

  Registered users can log into their account and view the order history and details of any online order.

• How Long Will It Take for My Order to Arrive?

  Delivery times are dependent upon product, inventory status and delivery method. Typically, orders will arrive to your home within 7-10 business days. Items shipping via common carrier can take up to three weeks to arrive. Exceptions are communicated on the product information …

• What is an Oversize Charge?

  Products that are considered to be oversized due to the weight or dimensions of the shipping box will be shipped by Economy or Ground per requirements of the shipping service provider. An additional $5 per oversized item will be added to the shipping changes due to the increase…

• What Delivery Area is Covered By Petfood.com?

  PetFood gladly ships within the 50 United States, APO/FPO addresses, PO Boxes, Guam, Puerto Rico and the Virgin Islands. Delivery option restrictions by location apply.