My Credit Card Was Declined, What Can I Do?

In the event that your credit card was declined you will need to contact your financial institution to determine the cause. If your BILLING address is not entered correct your credit card will be declined.

Related FAQ

  • Can I Get a Printed Catalog?

    A printed catalog is not available. J Renee current collection can be viewed online.

  • When Will My Order Ship from J Renee?

    Orders received before 1:30 pm Central Standard Time (Monday thru Friday) should ship the same day. Orders received after 1:30 pm Central Standard Time should ship the following business day.

  • How Much Does Shipping Cost of J Renee?

    Shipping charges are non-refundable and calculated at the time of your order. The number of pairs in your order and your location will determine the shipping cost. J Renee charges actual UPS shipping charges.

  • What Forms Of Payment Do J Renee Accept?

    J Renee accepts Visa, MasterCard, American Express, Discover and PayPal. J Renee is unable to accept cash, checks or any other form of payment.

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