My Discount is Not Working?

Related FAQ

• Can I Amend My SinglePrice Order?

  Processing team work super speedily to get all orders processed and dispatched as quickly as possible, therefore SinglePrice is unable to make any amendments to orders once they have been placed. SinglePrice is unable to amend any delivery details once the order has been p…

• Can I Exchange an Item?

  SinglePrice doesn't offer an exchange service, sorry. You will need to return your unwanted items for a refund and replace your order.

• Can I Track My SinglePrice Order?

  Yes! The moment your parcel is sent to the courier, you'll receive an email notification, including the tracking number and tracking link. There you'll be able to follow the progress of the parcel and see the estimated delivery. Deliveries can be made between 8am-8pm.

• Do I Have to Pay to Return My Parcel?

  SinglePrice has different return options available, one is completely FREE and this is pre paid return labels via the Return Portal. You may also return your parcel via the post office, this cost is met by the customer.

• What If My Parcel is Lost? Will I Receive a Refund?

  In the unfortunate event that your parcel has been lost in the post, SinglePrice will have to log a full investigation with couriers service which can take up to 2 weeks. If SinglePrice finds that you have received your parcel, you will not be credited back for your goods.…