My Image Uploads As Scrambled Lines. Why?

This is because your image is in CMYK or grayscale mode. Mpix is able to print from RGB files only. You can change this by opening your image in Photoshop and going to Image-Mode.

Related FAQ

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    "Image resolution" is a fancy term that refers to how many pixels will fit inside each inch of paper when printed. In order for you to get a premium quality Print, your photo needs to have a certain number of pixels. Mpix's software will notify you if your image does not meet o…

  • How Do I Cancel My Order at Mpix?

    Mpix allows you a 30 minute window to cancel all orders. Go to the Your Account section and choose Order History. In the list of all your orders, click the "cancel" link next to the corresponding order.

  • What are My Order Options?

    Checking out your shopping cartWhen you checkout, all items in your Print and Press carts will be included in your order for one shipping charge.Color CorrectionMpix's color technicians review every image and make slight adjustments to density, color, contrast, and other elemen…

  • How to View My Order History?

    Mpix makes it easy to track your orders with our Order History tool. Once in the Mpix site you can click ‘my account’ on the top navigation bar, and then click Order History. Instantly you have order numbers, dates, details of your order, and tracking information. Tracking is o…

  • Why Can I Not Print My Full Image?

    Mpix is unable to offer a full frame printing feature. It is mathematically impossible for Mpix's printers to avoid cropping on files that do not meet the aspect ratio of the print size ordered. Mpix suggests ordering print sizes (example: 8x12 vs. 8x10) that allow more croppin…

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