My Order is a Gift; Can You Remove the Invoice From the Package?

An itemized packaging slip is included with all of Daniel Wellington's orders, however, this document does not include any pricing information. Daniel Wellington asks that you hold onto this slip, as the information it contains will help Daniel Wellington quickly look up your order in the event that the order needs to be returned or a warranty claim issued.

Related FAQ

  • Is Shipping Free?

    Free standard shipping is provided by Daniel Wellington when purchasing a timepiece.Placing an order containing only accessories – no timepiece(s) – may be subject to an additional shipping cost (depending on your subtotal amount) and will be displayed in your total at checkout…

  • How Do I Track My Order Online?

    Within 1-2 business days of placing your order, after it has been scanned at a UPS Sorting Facility, you will receive an e-mail from UPS containing your package’s tracking information.

  • What is the Leather Wristband Made Of?

    All of Daniel Wellington's leather watchbands are made of genuine leather. As leather is an organic material, all watchbands will vary in grain as well as texture. Changes in the hue that come with regular wear are a natural part of the aging process when it comes to high-quali…

  • From Where are the Products Shipped?

    Orders to be delivered to Europe, Canada, and South America are shipped from warehouse in Sweden.Orders to be delivered to Asia (excluding China), Oceania, Middle East, and Africa are shipped from warehouse in Hong Kong.Orders to be delivered to China and The United States are …

  • My Watch Stopped – What Do I Do?

    Please set the time to 12:00 sharp and check that the crown is pushed in, completely, against the watch case. Wait 15 minutes to see if the minute hand has moved.If this does not resolve the issue, kindly contact us and we will be happy to assist you.

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