My Order is Delayed. When Will I Get It?

Related FAQ

• How Do I Cancel My Order on Hopscotch?

  To cancel your order, visit the 'Orders' page of your Hopscotch account. View the 'Order Details' of the order you want to cancel and tap 'Cancel'.

• What is Pre-order?

  Pre-order indicates that certain products can be booked ahead of being shipped by the vendor: this is the case with several of the international and domestic brands. With this nifty feature, Hopscotch manages to offer you a wider array of products at prices that are far more co…

• Can I Get My Orders Delivered At a Specific Time?

  Please coordinate with the courier executive delivering your order to see if this is possible. Delivering at a specific time may not always be an option from courier services due to their schedules.

• The Courier Company Has Taken My Order Back to Your Fulfilment Centre. How Do I Get It Back?

  If you still wish to receive your order, please email your order number to wecare@hopscotch.in with the subject line "Resend my order".

• How Do I Track My Order Status?

  To check the status of your order, visit the ‘Orders’ page of your Hopscotch account. Tap the order you'd like to track. Tap ‘Track’ for the product to know its whereabouts. Once your order is shipped, you can also track the package on our courier partner’s website by using the…