My Order is Missing a Product - What Shall I Do?

Related FAQ

• Which Countries Does Happy Socks Ship To?

  Items ordered on US website can only be shipped to addresses within the US. It is unfortunately not possible to choose US as shipping country when shopping on the Global website.  Just place your order from the correct regional website that is dedicated to a specific count…

• Are All Products On the Website In Stock?

  All products of current collection are displayed on the website. If an item is out of stock this will be stated on the product’s page. In case of an unlikely discrepancy between the website and the actual stock in the warehouse due to a miscount you will be notified via em…

• I Have Placed an Order But I Haven't Received a Confirmation Email. What Does This Mean?

  Please check your spam folder since the confirmation email might be mistaken as junk mail and end up in there.  The order confirmation should be sent right away, but it can happen that there is a delay. If you have not received anything after 24 h, please contact Happy Soc…

• How Can I Pay for My Happy Socks Order?

  Happy Socks accept Visa, MasterCard, American Express and PayPal, as well as various local debit cards and invoicing options. The total amount (price of order + shipping + applicable sales tax) will be withdrawn from your account when the order is completed and approved. A…

• Can I Amend My Order Or Address After I Have Placed It?

  Regrettably it is difficult to change your order or the shipping address once it has been placed. Happy Socks aim to ship all orders as fast as possible so the warehouse is processing them within 15 minutes of receiving them. If a change is necessary please contact Happy S…