My Order is Not Confirmed, But the Amount Has Been Debited From My Account. Why?

Related FAQ

• How Do I Exchange a Product With Another Size?

  Now Size exchange is just a few clicks away! Please follow the below mentioned steps to exchange a product with another Size: Sign In with your registered E-mail ID or Sign In with Google/Facebook You can create Size exchange for products purchased from Jabong within 15 da…

• Why Am I Not Able to Exchange My Product?

  Jabong offers a ’15 DAYS FREE EXCHANGE SERVICE’, wherein you can raise online request for a size exchange of a product. If you are unable to raise the exchange request, it may be due to the reason that your product has crossed the 15 day exchange window.  Also, as per Jabo…

• I Want to Prioritize / Delay My Product Delivery, What Do I Do?

  Sorry, Jabong will not be able to honour your request to prioritize or delay the delivery. While Jabong always strive to deliver your orders as fast as they can, delivery timelines depend on several factors, such as the courier service and your location. However, you can c…

• Why Am I Not Able to Return My Product?

  Jabong offers a '15 DAYS FREE RETURN SERVICE’ within 15 days of order delivery. If you are unable to raise a return request, it may be because your product has crossed the 15 -day return window. Also, as per Jabong policy, the following products are not eligible for return…

• Why Has My Product Been Cancelled?

  If your product has been cancelled, it may be because of one of the following reasons. Technical issue Quality check Operational issue at vendor's end Jabong will apologize for the inconvenience you had to face. Please do not place an order for the same product even if it …