My Order Reached $50. Why Am I Still Being Charged $4.99 for Shipping?

Free standard shipping requires a minimum merchandise total of the dollar amount stated in your email promotion after any discounts or sales taxes have been applied. Merchandise total excludes gift certificates, delivery insurance, charitable donations and non-applicable items.

Related FAQ

  • Why Do Some Items Have Shipping Restrictions?

    Certain countries and states do not allow specific ingredients to be shipped to their location. If Swanson Vitamins cannot ship an item to your location, it will be removed from your cart, and you will not be charged.

  • Can I Return Or Exchange an Empty Bottle?

    No, but Swanson Vitamins will take back any unused portion for a full refund within 30 days of the purchase date.

  • Why Do I Have Multiple Pending Charges On My Debit / Credit Card?

    Swanson Vitamins places an authorization request on your credit or debit card account for the full total of each order to verify the account being used to pay for the order is open and has sufficient funds. Your account isn’t actually charged until your order ships. Multiple ch…

  • How Do I Add Or Remove an Item From My Order?

    Contact Swanson Vitamins via chat or phone as soon as possible, and they will be able to update your order if it hasn’t already been processed. Your shipping confirmation email will reflect any changes made.

  • When Will I Receive My Order With Standard Shipping and Fast Delivery?

    You’ll receive your standard shipping order in 4–6 business days from the date it ships. For an extra $2.99, fast delivery orders arrive in 1–4 business days from the shipped date. In-stock items are usually ready to ship within 48 business hours.  

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