My Order Says "in Progress", What Does This Mean?

Related FAQ

• My Order Was Shown As Posted But Has Now Changed Back to Order Taken / Processing / Packing - Why?

  Very occasionally an error or an incident occurs at the point of dispatch which means the original dispatch is unlikely to reach you. If this is the case, rather than waiting the normal 15 day period for Eden to be sure that you will not receive the item Eden prefers to rollbac…

• What Products are Available to Download?

  Eden currently has:Talks from events around the UKVideo from events around the UKSong Sheet PDFs

• How Do I Download My eBooks Purchased On Eden.co.uk?

  If you purchased eBooks before March 2016 these eBooks will not longer be available to download. Any eBooks purchased from March 2016 forward will be available to download from the My Account link at the top right hand side on any page.

• Can I Share My Downloads Purchased On Eden.co.uk?

  All downloads sold on Eden.co.uk are intended only for the use of the person purchasing the download and should not be copied or distributed.

• When Will My Card Be Debited?

  Your card will be debited when you place your order through our website. If you cancel your order (as permitted under our terms of sale) we will refund your card within 3 working days.