My Order Will Be Shipped In Multiple Shipments? What Does This Mean?

Don’t worry! This is a completely normal situation. This just means that different parts of your order may have simply been shipped from different warehouse locations.

Rest assured, you will only have to pay the shipping/CoD charge if applicable, on the first package you receive.

Related FAQ

  • How Does the Delivery Process Work?

    Once thesystem processes your order, your products are inspected thoroughly to ensure they are in a perfect condition. After they pass through the final round of quality check, they are packed and handed over to trusted delivery partner. The delivery partners then bring th…

  • How Do I Pay for a Nykaa Purchase?

    Nykaa offers you multiple ways to pay securely. These include:  Debit and Credit Cards Net banking Cash on Delivery PayUmoney Wallets e-Gift cards Coupon

  • What Does the PayU Payment Gateway Do?

    The PayU payment gateway is one of the largest consumer payment processors in the world. It is a state-of the-art payment gateway that protects your account details when you shop on Nykaa by encrypting sensitive information like your card number. It is VeriSign Secured and vali…

  • My Order Has Been Shipped. Now How Can I Track It?

    Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order. You can track the status of your package 24 hours after your order is dispatched from warehouse. Following are some…

  • How Do I Know That My Order is Confirmed?

    Once your order is confirmed, you will see a confirmation page displaying a unique Order ID, a listing of the item(s) you have ordered and the shipping address. In addition, you will receive an email confirming your order details. You will also be notified when we dispatch…

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