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Related FAQ

• Does Deck Of Scarlet Offer Refunds?

  Please note that once your first order has been placed or once you are billed for a recurring charge, Deck of Scarlet is unable to offer any refunds or cancel that order.If you do not wish to be billed for future palettes, your subscription must be cancelled prior to the next b…

• Where are Deck Of Scarlet's Products Manufactured?

  Deck of Scarlet's products are manufactured in USA, Germany, France and Canada.

• How Long are the Transit Times?

  Once your order has shipped, transit time generally takes 7-10 business days for orders shipping within the US and 10-14 business days for orders shipping within Canada and U.K. Please note that your order can take a bit longer to arrive during holiday schedules or during incle…

• When Will My Order Ship from Deck of Scarlet?

  First time orders:If this is your first order, please allow up to 20 business days for your order to ship depending on when your order was placed, and another 7-10 business days for delivery.Recurring Orders:All recurring orders leave our warehouse mid-month, and usually arrive…

• What Payment Methods Does Deck Of Scarlet Accept?

  Deck of Scarlet accepts Visa, MasterCard, Discover, American Express credit and debit cards, as well as PayPal. Deck of Scarlet does not accept cash, checks, money orders, prepaid cards, or cards with international billing addresses.