My Package Was Returned to the Sender, What Do I Do?

Once your package(s) are received and processed at warehouse, a refund will be issued. To avoid having the package returned to sender again, ALDO will encourage you to ship future orders to your nearest Aldo store.

Related FAQ

  • How Can I Track My Order At ALDO Shoes?

    ALDO will send you email updates at just about every step of your order's journey. 

  • How Can I Return My Order At ALDO Shoes?

    You may return online orders free via courier or at any Aldo store. Purchases and orders placed in store can be returned in store only. Note that Paypal purchases are only refundable through Paypal if returned by Mail. To return in-store To find a store nearest you, simply…

  • I Just Placed an Order Online, When Will I Receive It?

    Order delivery and transit time depend on the shipping method you selected. Standard shipping: delivered within 6 business days from the date your order was placed (1-2 business days for handling and up to 4 business days of transit time). Express shipping: delivered withi…

  • What is the Return Policy Of ALDO Shoes?

    ALDO will guarantee to refund unworn or unwashed items when you return it in sellable condition, with the original receipt and packaging, within 60 days of purchase. Refunds will be credited to the original method of payment. In the interest of hygiene, earrings, cosmetics and …

  • How Do I Protect My ALDO Shoes?

    Protecting your shoes is a vital step in ensuring that they last for all your upcoming occasions. ALDO will carry a vast array of shoe care products from waterproof sprays to cleaning wipes to polishing solutions for leather and suede. The right product for you will depend on t…

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