My Profile is Locked. How Do I Fix This?

User profiles are locked after too many unsuccessful login attempts. Dell does this for your protection. Some users can unlock their profile by authenticating through the Forgot User ID/Password link. Other users may be required to call Dell's toll-free number at (800) 283-2210. The option to unlock your profile will be available through Dell's automated phone answering system.  In some cases, you may be required to speak to a Customer Care representative.

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