My Return Was Processed But My Delivery Fee Wasn't Returned, Why?

If you have returned your order as you have changed your mind or are no longer wanting the items then Gweniss currently is unable to refund your postage costs for this. However, you should be refunded the full product price, unless otherwise advised.

Related FAQ

  • My Order Status is "processing", What Does This Mean?

    If your order status shows as "Processing", this means that your order has been successfully placed and we are currently working on your order. Once your order is dispatched, you will receive a confirmation of dispatch email.

  • Why Haven’t I Received My Order from Gweniss?

    After Gweniss has shipped your order you should receive an email to confirm your shipment details. Every order is tracked and you will be sent a tracking number for this. If not delivered, it is most likely that the courier have attempted delivery when you were out. They should…

  • I Have Been Charged Additional Import Taxes, Can This Be Refunded?

    If you receive additional import taxes, please let us know as soon as possible through the ‘ Contact Us ’ page . Gweniss is able to refund up to £20.00 of additional import taxes applied to your parcel. Please note, Gweniss is only able to refund fees once Gweniss has received …

  • My Order Status is "complete", Does This Mean It Has Been Delivered?

    No, the order status "Complete" means that your order has been shipped and shop does not need to take any further action. It does not mean that your parcel has been delivered.

  • How Long Will My Order Status Show As "processing"?

    The length of time that your order will be processing for will depend on what you have ordered. Gweniss endeavours to ship parcels as quickly as possible but some items do have a longer dispatch time than others. Please check the product description for estimated delivery times…

Hot Promotions From Gweniss

  1. Sale

    Esme Premium Leather Crossbody Bag in White

  2. SaleFree Shipping

    Free UK & International Shipping On All Orders

  3. SaleFree Shipping

    Free Worldwide Shipping At Gweniss

  4. Sale

    Riley Premium Leather Saddle Bag

  5. Sale30% Off

    30%OFF For Gweniss Esme Crossbody Bag - Red & Gweniss Stella Shoulder Strap - Navy Blue/White

  6. Coupon15% Off

    Get 15% Off On Your First Order

Recent Added Stores

ARMOR LUX FR Promo Codes SSENSE GLOBAL Promo Codes Hawes & Curtis Promo Codes The Fashion Bible Promo Codes Cake Maternity Promo Codes Sullen Clothing Promo Codes Maison De Fashion Promo Codes Stylevana Promo Codes Raw Denim Promo Codes

Return to Dacoz.com Get Latest Gweniss Promo Codes

Featured Stores Picked by Dacoz

View More Stores