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Related FAQ

• What is the Maximum Size DTG Can Print?

  14.8 inches wide, 18 inches tall. Design By Humans has some of the best equipment in the world right now and have spent years perfecting our printing process. Design By Humans believes they have the best direct to garment printing possible.

• How does FedEx International Mail Work?

  FedEx International Mail (the standard international shipping option) is a consolidated shipping service. Packages shipped using this service are first sent to a FedEx Sort Facility in Los Angeles, California. From there, they are sorted by country and shipped to that country's…

• What Should Be In My Portfolio?

  Artists- Artist portfolios should show a minimum of 10 digital pieces of artwork that would work on the products Design By Humans has available. If you do not have your own website, there are many free portfolio sites out there and nearly all are acceptable. Examples include: C…

• What Kind Of Files Should I Be Uploading?

  You should be uploading transparent PNG files using the template provided, RGB files that fit within the specified template size. Those PNGs will eventually be transferred, via magic to TIFF files for printing.

• Why Was My Credit Card Declined in Design By Humans?

  This can happen for several reasons. Please make sure all fields are entered correctly. Please also make sure your billing address exactly matches the one your bank has on file. If your card is still being declined, please contact your credit card company or bank.  Unfortu…