My Tracking Says It Was Delivered But I Did Not Receive It?

Related FAQ

• How Do I Change My Address?

  If the address provided is incorrect, please contact Bodeaz as soon as possible. Unfortunately Bodeaz NOT guarantee that this modification can be made within in any certain time frame but Bodeaz will do their best to locate your order and make the address change. If your packag…

• How Can I Modifiy / Cancel My Order?

  If you just passed your order, contact Bodeaz right away. Once you pass your order, Bodeaz's automated dispatch system ship order every 24h ad Bodeaz can NOT guarantee that your order will be cancelled if it has already been shipped. Bodeaz will try their best to locate your or…

• How Do I Know If My Package Has Shipped?

  Once you place an order, you will receive an automatic confirmation email and you will receive another email with shipping information as soon as your order is dipatched. Please note that the shipping confirmation email does not necessarily mean that the package has left our di…

• I Forgot to Use My Discount Code?

  Please contact one of customer service associate and Bodeaz will help you apply the discount to your current of future purchase.

• I Only Received Part Of My Order?

  Different items can come from different warehouses and in separate packages, so you might receive more than one package if you ordered several items. Please verify your email as Bodeaz provide different shipping confirmation for items leaving separately.