My Wedding Favors Support Center
Find My Wedding Favors helps, faqs and knowledge base quickly
What's the Contact Information?
If you have any questions and would like to speak with a customer relations advisor. you can contact MyWeddingFavors by:
- Phone: Call MyWeddingFavors anytime during normal business hours, toll-free at 866-942-1311. They are here Monday through Friday 9AM to 6PM ET to serve you.
- E-mail: Email MyWeddingFavors at MyWeddingFavors@theshopsat24seven.com or click here to ask a question, make a suggestion or get any assistance you may need.
- Live Chat: Chat with MyWeddingFavors live by clicking on the "Live Chat" button in the top right corner of this page.
Are Online Transactions On Your Site Secure?
All the information you provide, including your credit card information, is secured using Secure Sockets Layer (SSL) encryption technology. My Wedding Favors uses SSL technology to prevent your information from being intercepted and read as it is transmitted over the Internet.
When Will My Order Ship?
Processing time (pulling and packaging your order; personalizing if requested) + shipping time = delivery time. Most orders ship within 3 business days. If an item requires personalization, production time could take longer, depending on the item. You can check the "When will I receive it" link on each item by entering the shipping zip code to verify delivery times. Most orders will deliver w/in 5-7 business days depending on your chosen method of delivery.
What is Your Return and Exchange Policy?
They pride themselves on carrying high-quality items, and they hope that you will be pleased with your order. When you receive your order, please inspect it carefully to verify that all items meet your expectations. If, for some reason, you are not satisfied with your purchase within 30 days of receipt, click here to request a return authorization by using self service returns. Please note: The refunded value for each credit will be reduced to reflect any restocking fee the vendor may charge and the value of any discount or promotion if the order no longer meets the required minimum for the coupon. ex: (refund requested)-(discount applied)=refund total.
Will I Get an Email Confirmation After I Place My Order?
Yes, you will receive two e-mails.
- The first will be to confirm your order has been received. Please review your order confirmation immediately upon receipt and call My Wedding Favors immediately if any changes need to be made.
- The second email will provide tracking information once your order has been shipped.
I Want to Rush My Order, What Should I Do?
Delivery estimate is processing time + shipping time = delivery time. If you need your items before the normal processing and shipping time, please call customer relations at 866-942-1311 during regular business hours Monday through Friday 9AM to 6PM ET.
Also, you can visit My Wedding Favors Official Website to get more helps, faqs and knowledge base.
About My Wedding Favors
Thank you for visiting My Wedding Favors!
We strive to help every bride and groom prepare for their special day. It's our belief that the little things - a favor, a gesture, a simple thought put into action - speak volumes in all the special occasions of your lives. Wedding favors are rapidly becoming a bona fide tradition, as brides and grooms look for the perfect way to thank their guests. Our vast selection includes ideas to please and amaze every design sense and wedding vision. The My Wedding Favors team of buyers search the world over, drawing from artists and artisans alike in their search for striking, elegant favors you can be proud to give your guests, and they'll be happy to take home and remember. From theme wedding to destination reception favors, from favors that feature the elegance of Asia to the romance of the four seasons to the carefree whimsy of the beach - you'll find it all here!
We're making a name for ourselves, too. My Wedding Favors has been featured in Modern Bride magazine, Brides, and many others.
Our help doesn't stop with the sale, either. The My Wedding Favors' expert customer relations and support staff is available Monday through Friday to handle your questions, concerns, and decisions leading up to the big day. If you're looking for a friendly ear, some down-to-earth advice, or simply a little cheerful encouragement, we're here for you.
We hope you enjoy browsing our on-line catalog and our fun bridal and wedding ideas and looking over our complete selection of wedding and bridal reception favors, wedding accessories, and gifts for your bridesmaids and groomsmen gifts too. We even have a breezy selection of novelty gifts and fun notions, and a range of invitations - as you can see, we've thought of everything! Above all else, we wish you the best - now and in the future - as you plan your very special occasion.